01
Urgency or threats
Pressure to act immediately, warnings that an account will close, or threats of legal action are common manipulation tactics.
Independent educational resource. Not a government agency and not affiliated with the U.S. Federal Trade Commission.
Practical consumer education
Pause. Verify. Protect what matters.
Simple guidance to help you recognize online scams, protect personal information, and choose reliable next steps before you act.
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A safer starting point
No pressure. No payment request. Take time to verify.
Important: no legitimate helper should demand urgent payment or sensitive account access.
Do not share passwords, verification codes, government ID numbers, bank details, or remote-device access with anyone who contacts you unexpectedly.
Quick self-check
Three warning signs worth slowing down for
A request can look polished and still be unsafe. Treat these signals as a reason to pause and independently verify the person, company, or offer.
02
Unusual payment methods
Gift cards, cryptocurrency, wire transfers, and payment to a personal account are high-risk when used to resolve an unexpected issue.
03
Requests for private access
Never hand over passwords, one-time codes, device access, or identity documents simply because a caller or message claims to be official.
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Before you make a decision
Use a calm, independent verification process.
- ✓Stop the conversationDo not click the link or continue a pressured conversation until you have checked it independently.
- ✓Find the real contact detailsUse an official website, statement, or app you already trust—never the number or link the sender supplied.
- ✓Keep a recordSave screenshots, usernames, URLs, and payment details. They can help with reports or follow-up.
Optional contact channels
Choose the channel you prefer.
Use the links below only for general educational support. Do not send passwords, recovery codes, banking information, identity documents, or payment details in a chat.
Open a conversation
By continuing, you open a third-party messaging app. Its privacy terms and settings apply.
Learn at your own pace
Useful topics to revisit before you act
Each image below is also a configurable link, so it can point to a Shopyy blog post, product page, external resource, or campaign page.
Check the message before you click
Learn how to examine a sender address, website spelling, attachment, and unexpected request.
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Keep chats safer
What should stay private in a chat—and when it is time to use a verified support channel instead.
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Use official reporting channels
When a situation calls for it, use a public agency or provider’s independently verified reporting route.
View resource ↗Frequently asked questions
Clear boundaries, clear next steps.
This page gives general education. For emergencies, crime reports, legal issues, or account recovery, contact the appropriate verified authority or service provider directly.
Is this an official government website?
No. This is an independent educational webpage. It is not operated by, endorsed by, or affiliated with any government agency, including the U.S. Federal Trade Commission.
Will anyone ask me to pay through WhatsApp or Telegram?
No. This page is designed for general educational contact only. Treat any unexpected request for money, gift cards, cryptocurrency, wire transfers, passwords, or verification codes as a warning sign.
What information should I keep private?
Keep passwords, security codes, bank or card details, identity document numbers, recovery codes, and remote-device access private. Use independently verified official contact channels when account help is needed.
How are WhatsApp and Telegram link clicks measured?
This page can record an anonymous click event only after the visitor accepts optional analytics. It does not collect message content or private chat data. Configure your own compliant analytics endpoint in the page settings if needed.